Privacy Statement

1.Introduction

The 19 Capital Group Pte. Ltd. (“19CG,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Statement outlines how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Act 2012 (“PDPA”) of Singapore.

2.Collection of Personal Data

We may collect your personal data in various ways, including but not limited to:

When you provide your personal data to us directly (e.g., through application forms, emails, or phone calls).
When you interact with our website, mobile applications, or digital platforms.
From publicly available sources or third-party service providers where permitted by law.

The types of personal data we may collect include, but are not limited to:

Full name, identification details, and contact information (e.g., email address, phone number, mailing address).
Financial information (e.g., investment details, banking details, payment information).
Any other information necessary for us to provide our services or comply with regulatory requirements.

3. Use of Personal Data

We may use your personal data for purposes including but not limited to:

Providing and managing investment-related services.
Processing transactions and managing accounts.
Complying with legal and regulatory requirements.
Conducting research, analytics, and improving our services.
Communicating with you regarding updates, marketing, and promotional materials (where consent has been obtained).

4.Disclosure of Personal Data

Your personal data held by us shall be kept confidential at all times. However, in order to provide you with effective and continuous products and services subject to any laws, regulations, and guidelines, and for the aforementioned purposes, we may need to disclose your personal data to the following parties:

19CG’s agents, holding companies, subsidiaries, affiliates, and associates.
Professional advisers, contractors, service providers, debt collection agencies, and our other agents with whom we have contractual agreements for some of our functions and services.
Credit bureaus, credit reporting agencies, credit reference agencies, rating agencies, insurers, and/or insurance brokers.
Financial service providers in relation to the products and services that you have with us.
Any actual or potential participants, assignees, or transferees of our rights and/or obligations under any transaction between us and you.
Any guarantor or security provider for the products and/or services granted by us to you.
Any authorities or regulators, including foreign regulators for the performance of their functions, or any party as required by any law or any government, quasi-government, administrative, court, or tribunal.
Strategic/business partners with whom we have a relationship for specific products and services.
Any person connected to the enforcement or preservation of any of our rights under your agreements with us.

Any party authorised and/or consented by you.

5.Protection and Retention of Personal Data

We implement reasonable security measures to protect your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks. However, no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

Your data will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data was collected, and is no longer necessary for legal or business purposes.

6. Access, Correction, and Withdrawal of Consent

You have the right to:

Request access to your personal data.
Request correction of inaccurate or incomplete personal data.
Withdraw your consent for certain uses of your personal data.

To make such requests, please contact us at:

The 19 Capital Group Pte. Ltd.
60 Paya Lebar Road

#07-54 Paya Lebar Square

Singapore 409051

Email: dpo@19capital.co
Phone: +65 9181 9699

We will require a reasonable amount of time to process such notices. Please note that after deleting your personal data, we may not be able to provide the same level of service to you as we will not be aware of your preferences.

7. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to improve your experience on our website and digital platforms. These technologies help us analyse website traffic, understand user behaviour, and enhance security. You may adjust your browser settings to refuse cookies, but this may impact the functionality of our website.

8. Changes to this Privacy Statement

We may revise this Privacy Statement from time to time without any prior notice. Any changes will be posted on our website, and your continued use of our services constitutes your acknowledgment and acceptance of such changes.

9. Contact Information

If you have any questions or concerns regarding this Privacy Statement or our handling of your personal data, please contact our Data Protection Officer at the contact details provided above.

Effective Date:

1st April 2025

This Privacy Statement applies in conjunction with any other policies, notices, contractual clauses, and consent clauses that apply in relation to the collection, use, and disclosure of your personal data by us. In the event of any inconsistency between different versions of this Privacy Statement, the latest version published on our website shall prevail.